Access Statement for The House at Hawes, Burtersett Road, Hawes, North Yorkshire DL8 3NP, UK


The House at Hawes is located on a main road within the town of Hawes. The house was built around 1890 and whilst we aim to meet the needs of all our guests there are some period features that may make access difficult for people with limited mobility. One guest room is located on the ground floor and the rest of our are guest rooms are located on the first floor accessed only via one flight of stairs. Guest rooms are at first floor level and have en-suite shower or ensuite bathrooms. All our guest rooms are at ground and first floor level they are not suitable for wheelchair users.


We are located on the A684 into Hawes, you will encounter hills in all directions. Access to the centre of the town is via the roadway, there are footpaths but at some points these may be uneven.

The nearest shops, pubs and cafés are within easy, but not level, walking distance in the direction of the town. Services at the shops are limited.

Hawes is accessible by train (Garsdale) 6 miles to the west. Trains are met by a regular bus service from Hawes.

Passengers alight at the Dales Countryside Museum which is approximately 300 yards from The House at Hawes.

Taxi services are available from Hawes, Garsdale and throughout the dale.

Regular bus services operate from Hawes to Richmond,

Darlington, Northallerton and Ripon.

Hawes Village Bus operates year-round, connecting local villages.

Nearest airports and approximate journey times:

Teesside: 1 hour 10 minutes

Newcastle-upon-Tyne: 1 hour 30 minutes

Leeds/Bradford: 1 hour 30 minutes

Manchester: 2 hours

The house at Hawes is 2 minutes’ walk from the centre of the

town of Hawes.

Driving times from Hawes to nearest towns:

Leyburn: 30 minutes

Lancaster: 1 hour

Skipton: 1 hour

Kendal: 1 hour

Darlington: 1 hour

Northallerton: 1 hour

Bedale: 50 minutes

Catterick: 40 minutes

Richmond: 45 minutes

Leeds: 1 hour 40 minutes

Windermere: 1 hour 10 minutes

Newcastle: 1 hour 40 minutes

Manchester: 2 hours

The House at Hawes is unable to welcome pets of any kind. Assistance dogs are welcome by prior arrangement. A family pet may be on site.

Menus and guest information can be provided in large print if required. We regret we do not have facilities to prepare documents in Braille.

Our website provides pictures of our accommodation and further information on the services we provide.

You can contact us by telephone or e-mail. Please see the “Contact Information” section of this document for full details.

Arrival and Parking Facilities

We are a small bed and breakfast and do not have a 24 hour reception service, for that reason our arrival times are from 3pm – 7pm. Earlier arrival may, however, be possible by arrangement. On the day of departure rooms must be vacated by 10.00am.

There is off road parking for 5 cars on a block paved and gravel drive. We can also accommodate motorbikes and bicycles in this area.

We can offer assistance with luggage of a reasonable size and weight if required.

The path to the front door entrance is gravelled.

There are two steps to the front door and a hand rail is available.

The paths are approximately 5 feet wide.

A front door bell is available to request access.

The car park, paths, steps and garden are illuminated by electric lights and spot lights

Main Entrance and Reception

The front entrance has two illuminated stone steps with hand rail.

Aid with luggage is available on request.

Seating is available in the reception area.

Reception is at table level.

Normal lighting with additional lamps.

Level floor to both entrance and reception.

Normal text signage.

Wide glass-panelled door to entrance.

Wide solid wood doors off reception area, leading to breakfast room

No public toilets are available.

The nearest disabled toilets are situated at: Station yard, Market place

Public Areas

Two floors of level flooring.

The floors are joined by two flights of stairs, one of 20 steps and the other of 6 steps.

Floors are a mix of floorboards and carpet.

The hallway and landing are approximately 8 feet wide.

Breakfast Room

Large room with good access and wide aisles.

Uniform lighting with additional lamps.

Moveable tables and chairs.

Allergies and special diets are catered for where possible.

Non-smoking throughout the house.


Rooms are not adapted for wheelchair use.

Smart television with remote control.

All bedrooms have full information packs

Wooden floorboards to ground floor bedroom

First floor bedrooms are carpeted.

Normal lighting with additional lamps.

Familiarisation tour available.

Bath/Shower Rooms

4 x Double with ensuite shower room.

1 x Single room with ensuite shower room.

Non-slip flooring in shower rooms.

All toilets and basins are at normal height.

All showers are walk in, some have a raised set.

All taps are individual.

Grounds and Gardens

Grassed lawns.

Gravel paths.

Seating supplied.

Some areas are uneven.


Burtersett Road, Hawes, North Yorkshire DL8 3NP, UK

Latitude: 54.303463
Longitude: -2.192321

Telephone/Fax: 01969 667348

(+44 1969 667 348 from outside the UK)

E-mail: [email protected]